🌿 GemsLeaf Privacy Policy

Effective Date: [07/31/2025]
Last Updated: [07/31/2025]

At GemsLeaf, we honor your privacy as an extension of our advocacy for integrity and conscious living. This policy explains how we collect, use, and protect your personal information while you engage with our WooCommerce-powered storefront and our Syncee-supported supplier network.

🛒 1. Information We Collect Through WooCommerce

When you interact with our website, WooCommerce helps us gather the following data:

Account and Checkout Details: Name, email, address, phone number, payment method.
Order Information: Items purchased, quantity, shipping method, order notes.
Site Usage: Cookies, cart content, IP address, browser, device type.

This data enables seamless checkout, secure transactions, and optimized shopping experiences.

🔗 2. Data Sharing with Syncee Suppliers

GemsLeaf partners with third-party suppliers via Syncee to fulfill your orders. When you place an order:

Relevant details (name, shipping address, product selection) are shared with the supplier solely for fulfillment.
Suppliers are contractually bound to uphold confidentiality and use data only for the purposes of order processing.

We advocate for ethical partnerships and routinely audit supplier standards to ensure alignment with our privacy philosophy.

📦 3. How We Use Your Information

We use your data to:

Process and fulfill orders
Communicate updates and customer support
Personalize shopping experience based on browsing behavior
Maintain WooCommerce functionality, security, and performance
Ensure compliance with financial and legal obligations

You remain in control—marketing preferences are opt-in only.

🔐 4. Data Security and Retention

We use HTTPS encryption, secure payment gateways (e.g., Stripe, PayPal), and WooCommerce’s built-in protections. Data is retained:

As long as your account is active or orders require support
For up to [insert duration] to comply with tax and legal regulations

🌍 5. International Transfers and Compliance

If you’re shopping from outside our hosting region, your data may cross borders. We use standard contractual clauses to ensure appropriate protections.

We comply with global regulations, including:

GDPR (European Union)
CCPA (California, USA)
PIPEDA (Canada, if applicable)

🕊️ 6. Your Rights

You may:

Request a copy or deletion of your data
Correct inaccurate information
Opt out of promotional emails
Request limited use or portability (where applicable)

Submit requests via privacy@gemsleaf.com and we’ll respond within 30 days.

🔄 7. Cookies and Tracking Technologies

We use WooCommerce cookies to:

Remember cart contents
Preserve user login sessions
Track anonymous usage analytics (via services like Google Analytics)

You can manage cookie preferences via your browser.

📬 8. Contact Information

For privacy concerns, requests, or feedback, please contact:

Email: privacy@gemsleaf.com
Mailing Address: [773 Florence Pl, Suite A, Cliffside Park, NJ 07010]
Data Protection Officer (DPO): [Laura Hert]